‘We’re being lumped in with partygoers.’ Travellers trying to be with loved ones frustrated by new quarantine measures

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Nearly a year into the COVID-19 pandemic, Canada’s border control measures have made reuniting with family nearly impossible and made returning home after caring for sick relatives a seemingly impossible feat, would-be travellers told the Star.

The now-mandatory hotel quarantine measures, which launched at 18 authorized hotels in Canada Monday, have left travellers struggling to make reservations through a hotline plagued by delays and technical issues. Canadians trying to be with loved ones during the pandemic feel that a system meant to deter travel and control the spread of COVID-19 variants has instead left them in a situation that is difficult to navigate.

Before the implementation of the quarantine hotel policy, Janna Akimova and her partner Rémy Sealey, who have been in a long-distance relationship for over a year, were already working on reuniting in Canada.